John Wirth Advice

Questions sent to this page will be addressed by the estimable John Wirth. If your question relates in any way to getting a job, keeping a job, or hiring someone for a job, this is the place and John is the man.

Dear John:
i am a 20 year veteran of foodservice sales,including 6 1/2 years with Sysco: i started with U.S. Foodservice on 9/11/06. i was having trouble staying awake in the stuffy,windowless training room.most people would be if they had to get up at 4:30 am to drive 2+hours. the v.p. of sales called me that night at the motel that night: i told him that i was so excited about the job, i didn't get much sleep.did he ask if i had any problem? no....and i do. in november of 1994,i was diagnosed with clinical depression,and have been on medication and under a psychiratist's care ever since. recently,one of my medications were switched,with the understanding it would take 2 weeks for my body to adjust. over the next few days,i was still having the same problem,but i was animated during the training sessions,and engaged...one of the other fellows in my group had a similar problem in the afternoon,he said"i am a diabetic", and they left him alone. thursday,just before lunch,the v.p. of sales asked to see me in private,and asked me to turn in my I.D. badge, that it"wasnt working out". he was getting reports that i wasn't paying attention, etc... so, of course i was in a total state of shock! i tried to tell him about my medical condition,but he didn't want to hear it! since then,i have done the following: contacted an attorney, sent an e-mail to both us senators from NewYork,spoke live to the branch vp of hr- she said she would speak to the branch president,sent e-mails both to her and the vp of sales regarding my medical history,and asked my doctor to write me a letter ,regarding his treating me for depression. i don't want to sue,i just want my job back! i have been able to write profitable business since 1994,wit no problem-and a sales v.p. at sysco told me that 15-20% of the entire sales force nationwide was on some kind of anti-depression meds! how could this guy throw me under the bus before i even have a chance to show him what i could do? you would think after all the trouble us has had with the justice dept,they wouldn't want to violate any more federal laws,and the american disability act clearly says you cant let someone go because of a long-term health problem. what do you think,john?
thanks much,
a bewildered sales professional

Bewildered SalesProfessional,
     Your letter brings several things to mind. First, you need to document EVERYTHING and I would imagine you have based on the details of your letter.
     Keep copies of any correspondence.
     Do you really want your job back? In every case I’m aware of that the person goes back to work, it’s only a matter of time before they are fired for a variety of reasons which can not be contested. Your depression was a pre-existing condition and, if you disclosed this, they really can not use this as a reason.
     Again, I want to emphasize I am not an attorney. It sounds to me like you have grounds for a suit which will take time and patience. In the meantime you should seek other employment.
     I know I did not reveal any real new info but this really seems to be a legal matter.
Saludos,

John,
I am not a corporate executive, But I really need your advice. I am 37 years old, and I have been a warehouseman the past 15 years. I have selected, driven cherry pickers, forklifts, been a supervisor, and even even a yard dog. I am working for the Cube in Florida, and I have been offered a supervisors position with a different company. The problem is, I don't know that much about these guys. They don't have a website, and finding anything but scant information about them is proving to be quite the task. I was wondering if you knew anything about MBM Foodservice. I know they are headquartered in Rocky Mount, NC., but the picture gets hazy after that. Any information would be greatly appreciated. Thank you for your time.
Mark

Mark,
Basically, MBM is the distribution arm of McDonald’s. They deliver to all the restaurants all over the USA.
As to how they are to work for, I have no idea.
Saludos
John Wirth, Jr.
JOHN WIRTH & ASSOCIATES
512 294-2843

Dear John,
Recently I was asked by my company president to interview with the VP of FS Sales for a promotion position after I had sent both a resume indicating interest. The VP of sales who is ten years my junior told me I was not qualified by virtue of age and probably could not handle the strain of late nights and early mornings (“are you sure you can handle the late nights and early mornings, there are ;lots of them and even at my age they are difficult”) and that with my marriage unstable, it would affect my abilities ( “I know you have had marital problems and this could affect your performance”). I later spoke to the company president thanked him and informed him of her statements and assured him I was still loyal and on the team.
One week later I was fired as my regional manager position was eliminated. This is after tripling revenues in three years and expanding my region from 13 states to 15 states. Am I nuts or do you see a connection between the two and do I have any recourse? I await your reply.
X

Dear X,
    I would consult an attorney asap. You are going to get this guy under oath, (with a fear of a perjury charge), if he will ever ADMIT what he said.
    You could IMPLY that you were recording the conversation.
    There is no way you can tie one to the other however if you can document your increase and the conversation, you may well be ready for retirement, (on them).
Saludos,
John
JOHN WIRTH & ASSOCIATES
512 294-2843

John,
John, I have enjoyed reading most of the questions and answers here. I fit right in with several of the people asking questions. I am looking for a headhunter or agency that works in SouthWest Florida (Ft. Myers area), do you know of any. Thanks and keep the answers coming.
Chris

Dear Chris,
ALL recruiters work throughout the country unless they do only local or temp placements. We work with a phone and relationships, and have no geographical bounds. I place people internationally. I would think anyone who had read my comments throughout the years, (especially with an email handle like yours), would know that.
Saludos
John Wirth, Jr.
JOHN WIRTH & ASSOCIATES
512 294-2843

John,
What's your advise concerning the number of positions a person has had in their career. I have been in the industry for 23 years and have had 9 positions in a combination of distributor sales, manufacturer sales, distributor purchasing /category management and Corporate level marketing all in the C.O.P arena. I am not whining at all, the business has been good to me, but it looks like I have too many positions. I have been involved with mergers/acquistions,downsizing, and geographic family concerns. I have moved on to other opportunities more often than not to have a job rather than looking for one without. What is your opinion...??
currently employed but not happy.....

Dear Not Happy,
    Sorry for the delay in answering you but, holidays, etc., I'm sure you understand.
    As for your problem of too many jobs during your career; not a record but, it will certainly catch the attention of a potential hiring authority PLUS, unless you entered the workforce during infancy, you have now passed the magic target age of 45. I know age is not supposed to be a consideration when hiring but, the food industry is now run by 35 year old MBAs and they hire in their own image.
    As for your jobs, just go back 10 years on the resume. With all the changes in technology and communication, any jobs prior to that are not relevant.
    Try to use some sort of a hook in your resume. Grab the attention of the recipient!
    When I see signatures like your, "currently employed, but unhappy," I get upset. All of us should be able to be employed and HAPPY.
    Stay in touch and let me know what happens,
HAPPY NEW YEAR and

Saludos,

John Wirth, Jr.
JOHN WIRTH & ASSOCIATES
512 294-2843

John,
I am looking to get into food service with the Blue Cube or USF. Can you tell me what can be expected or what is reasonable to ask for in a training salary to start? I have some exp in food service but not sales. I would like to know where I should be salary wise. Thanks for your help.
Stephen

Stephen,

Sorry it has taken me so long to respond…..been really busy.

Distributors seldom use recruiters except for executive placement.

You can call Sysco, ask for the VP of Sales and tell him you are seeking employment. Contrary to what you may read occasionally, they have a great company with about the best benefits around. They will usually start you on a salary for several months, then you shift to commission. Your cap is virtually unlimited. A close friend of my daughter has been with Sysco for a little over eight years and is currently making around $110K.

Salary will vary according to area of the country which you did not give me.

Saludos,

John

John, at 53 yrs, looking 45 (really), how do I avoid revealing my age on the written resume? If I list date of college graduation, simple math will take over. Does it appear I am trying to hide my age if I just list U of IL business degree without a grad date?
Thanks,
Bill

Hey Bill,

Sorry it took so long for me to get back to you. Getting fired, moving, setting up a new business, etc. I hope you understand.

Resumes and age….that’s the rub.

I would just list your degree with no date BECAUSE this might, at least, provoke a call to you and that might give you an opportunity to sell yourself.

When you do not put dates, it raises eyebrows however, when you put your current company as “2000 to present” and no other dates, you can usually slide by.

Tips to the aged, (anyone over 38 years old).

ALWAYS try to look your youngest, that’s why they invented Grecian Formula.

Be clean shaven, (you can always grow it back).

Have a haircut no older than four days, no fresher than two days.

Shine your shoes, (you ladies too).

Ladies, two big no-nos for you: no jingly jewelry AND no high-powered cologne.

Men, wear a suit……not a sport coat, a white or pastel shirt with a power tie.

Ladies, a business suit is acceptable with pants or skirt.

Happy hunting !

Saludos,

John

JOHN WIRTH & ASSOCIATES

5900 Cartwright

Austin, TX. 78731 EXCELLENCE IN RECRUITING

512 294-2843

john@JOHNWIRTH.com FOR THE FOOD INDUSTRY

www.JOHNWIRTH.com

John,
I recently "interviewed " for a position that I was referred for by the outgoing employee. At the "interview " I asked and was assured that the meeting would be confidential ! I was offered the position and said I would "sleep" on it. I declined the offer (offer was well less than my current position). I later spoke to the outgoing employee and thanked them for referring me but explained , it wasn't the proper move for me. The outgoing employee said they heard why I did not take the position (didn't want to deal w/ certain distributor etc. This bothered me in that that if this dist. hears something like that it could affect my existing business. How should I approach this situation w/ the interviewer a vice- pres of the company?
B.

Hey B,
    Don't know how many times I have to tell you people; "If you don't want it repeated, don't say it."
People will make up enough about you without giving them more fodder for the cannon. Human nature is a funny thing. When you are unhappy or depressed, half of the people are glad and the other half couldn't care less.
    Confidential means, "until you are out of my sight." Kind of like "trust me" in Yiddish means, "I'm lying."
    In this case, I would do nothing. To confront the VP would only antagonize him. If anyone addresses this in the future, I would respond with, "You've got to be kidding" or "I would check my sources before I would repeat that."
    As usual, you ask my advice after ALL of the animals have escaped from the barn.
Saludos,

John Wirth, Jr., CFSP
JOHN WIRTH & ASSOCIATES
5900 CARTWRIGHT COVE
AUSTIN, TEXAS 78731-6506
jwirth@JohnWirth.com
www.JohnWirth.com

(512) 294-2842 Office
(512) 338-4203 Home

YOUR WIRTH-WHILE RECRUITER

John;
    I would also recommend that the person looking - to check out foodservice brokers at:
    www.brokerprofile.com
    As a packer, I do market research as to who is in the market (e.g., the bigger brokers list a link to their website, lines , etc.), areas of coverage, conflicts, etc. You can research by state or by specific market.
    Hope this helps.

Thanks for the tip on the website, www.brokerprofile.com . People helping people.....that's what it's all about.

Saludos,

John Wirth, Jr., CFSP
JOHN WIRTH & ASSOCIATES
5900 CARTWRIGHT COVE
AUSTIN, TEXAS 78731-6506
jwirth@JohnWirth.com
www.JohnWirth.com

(512) 294-2842 Office
(512) 338-4203 Home

YOUR WIRTH-WHILE RECRUITER

John,
After interviewing with a company, what is you opinion on sending thank you notes via e-mail vs. snail mail? Should you send both? Do you think that Foodservice Merchandising and Product Development skills translate well as a crossover into Retail Grocery business?
Thanks! "D"

"D"
    You should respond asap via email with a sincere thank you.
    Point out how your past experience will mesh with the company's goals and plans. Email is very acceptable these days. A short hand written note is never incorrect.
    To your second point; foodservice and retail are very different is some respects but, it has always been my opinion, these talents are transferable.

Saludos,

John Wirth, Jr., CFSP
Executive Placement Consultant

YOUR WIRTH-WHILE RECRUITER

John,
Huge fan of this website and a Sysco MA wondering if you know what the good brokerage houses are in the Chicago and Cleveland markets. If you can help, I appreciate it. Good work, keep it up...
K

K,
    Thanks for the kudos, all of which should be directed Steve's way.
    Go to www.SMARTpages.com , then go to yellow pages. List Chicago, food distributors. Then do the same for Cincinnati. So many people have come and gone since I worked with these fellows, I really can not recommend one over another.
    Get back to me on any specifics.

Saludos,

John Wirth, Jr., CFSP
Executive Placement Consultant

YOUR WIRTH-WHILE RECRUITER

Dear John,
I have been employed by the same foodservice for several years. I recently was absent for a few months recovering from an illness. I was told that while I was off, my customers would be cared for and there should be no worries. I returned to find that my DM NEVER collected on any of my accounts and he cannibalized my route by transferring many of my large accounts to another sales rep. I was told that I would be compensated through a boost in my base pay. This lasted for about 2 pay periods and has abruptly ended. I have sustained a large drop in pay and when I inquired about the pay situation I was told to, "Take it or leave it." I am not sure what to do. Any advise???? Thank you.
Frustrated and Disappointed

Dear Frustrated and Disappointed,
    I think the one thing we all forget is that UNLESS you have a signed contract with an employer, we work at THEIR pleasure, not ours.
    IF you have a contract, which always has an expiration date, then you have some bargaining power. They can buy it out if they release you or, you can sell it, for instance, 25% of its' real value.
    Not all people warranty a contract however, I personally feel that is because they have never asked for it or do not know how to go about negotiating a contract.
    So, you can stay with an outfit you feel has shafted you OR go out and get a new gig.............
    DO NOT QUIT ONE BEFORE YOU HAVE ANOTHER!

Saludos,

John Wirth, Jr., CFSP
Food Industry Consultant

Dear John,
Dear john- I have had a successful 15 + years with the blue cube as a merchandiser and recently became one of the unemployed. This was not my choice and with a magic wand I was given the boot. Oh yeah I did get a year end review that mentioned all of my faults-ie. I chewed gum in a meeting and spoke out of turn. Idiotic things like that which was only mentioned at the end of their fiscal year. The truth was that this operating company wanted to get rid of me because I no longer wanted to work there and I asked for a transfer to another operating company. Here is my question: do I have any legal recourse? I had plans of retiring with the organization and now I am searching frantically for employment and only have 5 more weeks before the severance checks stop coming. Sign me pissed off at the almighty sysco and their icare.
POed

Dear POed,
    As I have said so many times in the past, thankfully I'm not an attorney.
    I have no idea about any kind of legal recourse. If chewing gum was one of your major sins, I would think you could apply at another Sysco company. Fifteen years is quite a career to lose. And, if that's THE big offense, another operating company should grab you.
    Hiring is finally starting to loosen up somewhat. Stay the course my man!
    Saludos,

John Wirth, Jr.,

YOUR WIRTH-WHILE RECRUITER

Dear John:
I am 50 something with a 26 year career as a region manager with chain account experience. I have a history as a top performer. I also have experience "pioneering" new companies and food service divisions. I have been "downsized" twice in the last six years. It makes me wonder if it is me or them. I only have an associate degree, and more and more companies are asking for 4 year degrees. I have tried twice to get my 4 year degree,but with all the travel, and making time for some sort of a family life, I found it impossible to make it work. Even if I took one or two classes at a time, I will be retired by the time I can get the degree. I feel burned out and have seriously considered changing careers. The problem is food service is all I know. I have 10 to 15 years to go before retirement, depending how things go financially. Are there any fields that you might recomend I consider where my type of experience will cross over well to a different industry? Also, age DOES become a factor in getting hired. Companies are so short sighted to overlook the experience and relationship factor. From my perspective, I have an MBA in experience. Any words of wisdom????
Frustrated

Dear Frustrated,
    Any words of wisdom, huh? Opinions are like elbows, (or something else), everybody has one.
    Bachelor degrees are where it's at these days. They are so common most companies have mandated that you must have a 4 year degree. Associate degrees do not count.
    You are 50 something now, in ten years you will be 60 something with or without a degree. One of the very best National Account Managers in the business will receive his BBA this summer from the University of Phoenix. Everything was done through correspondence but, if you're looking for an excuse, travel should work.
    I received my bachelors at the ripe old age of 52 and my masters at 61. and I traveled over two million miles with Delta while doing it.
    If you are the top performer you claim to be, work will always be available. It may not be the job you would design but, it will pay the bills.
    And yes, age is a factor! The world is run by the 35 years old group. Face it.... get over it, that's the way it is. What makes you think it will be any different in another industry? And, if you change careers or industries, you now have NO experience!
    I realize losing a job is like losing a relative. You go through all the emotional ups and downs.....grief, anger, denial, etc. When it's all said and done, (with the exception of your immediate family and your recruiter), NO ONE CARES!
    Get all the BS out of your system, dust off your suit, shine the shoes, brush your teeth, comb your hair and go get a job.
    NETWORK, NETWORK, NETWORK.
    Get on the phone, call everyone you know, ask for leads, contact a good recruiter and haunt him.
Saludos,
John Wirth Jr.,
Your Wirth-While Recruiter

Dear John,
After 18 years with the blue cube I was let go. the reasons were pathetic. the blue cube no longer treats there people as they sing about it. I feel relieved that I no longer work for them. how does a purchasing guru get right back into the game..
Wondering

Dear Wondering,
If it took 18 years to be relieved, I kind of wonder about you.
Go to the great web sites like this one and www.brilliantpeople.com and find some one that specializes in purchasing and go for it!
Saludos,
John Wirth Jr.,
Your Wirth-While Recruiter

Dear John,
I am a 37 yr old who has been in foodservice for the past 17 yrs. I have worked for some of the largest distributors in the business. I have held several positions supervisor's , manager's , operation manager's General manager and on . I am not sure if I want to continue in the industry or try something new it seems to be the same old stuff no matter which company it is. Is their any advice in which direction someone should take or should I shut up finish my career here were it is solid , stable and I make fairly good money??
Thanks
Confused

Confused,
You answered your own question.
Solid, stable and make fairly good money.....duh?? What the hell is wrong with you?
Change careers. Entry level, lower pay, etc. Hard choice, you dingbat!
Try a psychic.
Saludos,
John Wirth Jr., CSAM, CFSP
Food Service Consultant
SC Austin J-101
2301 S. Capital of Texas Hwy
Austin, Texas 78746
(512) 328-9955 x123
Your Wirth-While Recruiter

Dear John,
I have been in the foodservice industry for over 14 years in a variety of settings. I have sold paper/plastics, cones, wine and frozen drink products to name a few. I have sold to distributors, retail and to convenience stores. I have been trying desperately to find a job back in this venue for 2 years and am at a loss. I am very discouraged. When will the market open up and what else can I do to find a position?! I contact job boards, head hunters, people I know, people I meet. Any ideas before I lose my mind?
Thanks,
Helpless in Houston!

Dear Helpless in Houston,
    When you have been away from the industry as long as you have, it's going to be hard to re-enter the industry, (you didn't say what your current job is.)
    There are too many in the industry that have current experience and are looking ot change.
    Your approach MUST be very aggressive ! Let me explain. To get the interview, someone must first be impressed with your resume. A headhunter can usually be more beneficial because of a personal relationship. You can also put something in the resume that they feel they must have answered when they read it.
    When the interview comes, be it phone or face to face, there is too much you must do to mention here...call me.
    Keep the faith!
    Saludos,

John Wirth Jr., CSAM, CFSP
Food Service Consultant
SC Austin J-101
2301 S. Capital of Texas Hwy
Austin, Texas 78746
(512) 328-9955 x123

Dear John,
For the last 5 years I have worked for food houses selling chemicals. Prior to that I worked 15 years for straight chemical companies. Will I ever get the satisfaction of my trade working within a food house or should I go back to the true chemical companies. Money would be equal on both sides but the politics of the food house is hurting my success. Plus the biggest setback to growth is that the DSR'S treat chemicals as one of 7000 items they sell. I am considered one of the best in my field.
Chemical Charlie

Dear C.C.,
    It seems that DSRs have no choice when it comes to what should I push or emphasize so theypust that which will make the most money today.
    It sounds to me that you have made up your mind. If the true chemical business is where you heart is....that's where you should be!
    Caution. When you return to the true chemical business and sell one of these distributors your products, do not become upset if the DSRs do not love your product as much as YOU think they should.
    I'm off to the NRA.
Saludos,
John

John Wirth Jr., CSAM, CFSP
Food Service Consultant
SC Austin J-101
2301 S. Capital of Texas Hwy
Austin, Texas 78746
(512) 328-9955 x123

John,
Do you have any suggestions for the job seeker in tackling the large amount of manufactures at the NRA?
PH

Paul,
Walk the show, especially Saturday when all the hiring authorities will be there.
    If you approach a company you think you would like to work for, find out if they are hiring. If they are, seek out the decision maker if he is there. If he isn't there, be sure to get his name and the card of who you talked to. If you want, I can take over from there in making contact with the hiring authority. Or you can pursue it on your own. It's easier for me if I'm involved early as opposed to later.
    Let me know if I can be of assistance in any way.
    See you there.

John Wirth Jr., CSAM, CFSP
Food Service Consultant
SC Austin J-101
2301 S. Capital of Texas Hwy
Austin, Texas 78746
(512) 328-9955 x123

Why is it, the only time I'm really motivated to write an article for this site is when I'm p----d off!?

For the last time people. YOU DO NOT HAVE TO PAY A PENNY TO ANYONE TO FIND YOU A JOB!!!!

I continue to have people call me and say they have paid some firm an unGodly amount of money to secure them employment. They fill out some sort of profile sheet, then told to be patient, then nothing, nada, zip!

Employers pay recruiter's fees, period.

If any "recruiting, placement, or whatever" agency ever tells you they need any money from you at anytime, say, "No thanks."

When you contact me or I call you, of course, I have several questions, may even have you fill out some forms. But, at no time will I ever ask for money.

Many of these firms are popping up around the country, (like all scams, they hit when times are hard). They usually run ads about if you are tired of "conventional job searching," you should try their "New and revolutionary" approach to finding a job. When you call, you instructed to fill out the profile they will send. After you have returned it, they will say they have the perfect match for you and, oh yes, we will need several hundred or thousand dollars to "process" your application. After you have sent the money and you call to follow up, you will be informed that we "just missed" that opportunity, but there are several others. And so it goes.

They may have guarantees, money back, etc. Do not believe it.

Like all industries, there are some real characters in ours. Watch out. Deal only with reputable firms, and give no one any of your hard earned cash!

Saludos,

John Wirth Jr., CSAM, CFSP
Food Service Consultant
SC Austin J-101
2301 S. Capital of Texas Hwy
Austin, Texas 78746
(512) 328-9955 x123

John,
I have been working for a distributor for about 5 years now. 1/2 on the street and 1/2 in National Accounts. I am looking to venture into a manufacture rep position, but have not had any luck getting any interviews. Do manufactures require broker experience? or can you make the jump from distribution"
????

Hey ????,
    Some companies want previous broker experience, however a good salesman should be able to convince a hiring authority a distributor rep isn't very different .
    All the economic factors are saying 2004 is going to be the turn around......I believe it !
    Stay in touch and,
Saludos,
John Wirth Jr., CSAM, CFSP
Food Service Consultant
SC Austin J-101
2301 S. Capital of Texas Hwy
Austin, Texas 78746
(512) 328-9955 x123

Dear John,
I am a CDM,CFPP with an associate degree in mnanagement. I worked in institutional foodservice as a dietary manager for over 25 years. I was terminated a year ago when a new administrator brought in his own people. I am good at what I do but am over 50 and could only get 3 interviews after submitting over 100 resumes. Is there any hope out there for the over 50 crowd in this day and age?
Seasoned

Dear Seasoned,
    Of course, there is hope for any and everyone. Ya gotta believe ! Attitude is everything!
    I don't know if you have ever had the displeasure of seeing me....if you have, you know I am no competition for Brad Pitt, Tom Selleck or even Rodney Daingerfield. It ain't what you got. It's what you do with what you got. I have always said if I can get a job, anyone can.
    Sending out resumes probably won't result in success. Getting a good recruiter may. A good recruiter will cost you nothing. It may take a little bit of searching, but he/she (always the pc, that's me), is out there.
    I will be giving a speech to a national meeting for a pharmaceutical company this weekend and your letter will be part of it, without your name of course.
    Until next time.

Saludos,
John Wirth Jr., CSAM, CFSP
Food Service Consultant
SC Austin J-101
2301 S. Capital of Texas Hwy
Austin, Texas 78746
(512) 328-9955 x123

Dear John,
Dear John, I have been out of the food biz for almost two years now and I am probably going to be returning very soon! My dilemma is this. Sysco has given me and offer and so has a small independent. I not sure what route to go. My wife tells me not to trust the blue cube, the Independent has pretty good benefits for a very small family run outfit I am very confused on what route to take this time around. What is the best way to weigh both companies out or better yet what are your thoughts?
Confused

Dear Confused,
    Do you want to be a big fish in a little pond or a little fish in a big pond?
    Sysco certainly has the benefits and all doors are open to them. They also, on occasion, suffer from the "Sysco attitude."
    On the other hand, a small, family run company must be dedicated to servicing the customer and building the relationship.
    Take a sheet of paper and on the side, list both companies. Across the top, list characteristics such as; salary, commission, insurance, car/mileage, etc. The one that has the most checks should win. Probably the most important headings will be training and the boss, (what kind is he?).
    Hope this helps......let me know.

Saludos,
John Wirth Jr., CSAM, CFSP
Food Service Consultant
SC Austin J-101
2301 S. Capital of Texas Hwy
Austin, Texas 78746
(512) 328-9955 x123

John,
I have been a district manager for almost 10 years with Sysco. I have interviewed with two small independents,
and was curious in NY, does a non compete agreement really stand up in court? Any suggestions before I leave?

    My advice to you is get a good, (if there is such a thing), attorney.
    I can not answer for New York, however they are about as goofy as they are here in Texas when it comes to the courts.
    I can tell you, some courts have found the "No Compete" clause unconstitutional. The real question is if you are willing and able to take the time and the money to fight this all the way through the courts.
    The way most companies handle this is to file suit against you when you call on their existing customers.
    Where the "No Compete" clause really comes into play is when formulas and other proprietary information are taken from the company.
    Saludos,
John Wirth Jr., CSAM, CFSP
Food Service Consultant
SC Austin J-101
2301 S. Capital of Texas Hwy
Austin, Texas 78746
(512) 328-9955 x123

Hello John,
I am a fully commissioned salesman. Can my boss take away a current customer that I am doing very nice business with, and give it to the new salesman without any compensation in return? Thank you.
Confused and Upset

Dear Confused and Upset,
    As I have said countless times, I am not an attorney.
    Most straight commission jobs involve contracts with percentages involved and time they will be paid, etc.
    Can he take the account away? Sure. He can do anything he wants with an account that you represent his products to.
    I would question his ethics if he did take away an account with no justification and probably question his judgement as well if you had a great relationship with this account.
    Sounds to me like there is some underlying problem or motive here.
Saludos,
John Wirth Jr., CSAM, CFSP
Food Service Consultant
SC Austin J-101
2301 S. Capital of Texas Hwy
Austin, Texas 78746
(512) 328-9955 x123

Dear John,
I have been a supervisor for a Foodservice in the West for 10 years. I have been offered a job as a Director of ops at Vistar. 12,000 more a year. My question is this should I trust Vistar what do you know about them? If my company matches should I stay?
Torn between two Salaries

Dear Torn,
    Two things will happen when you tell your company you are going to leave; 1. they will never trust you again and, maybe let you go then or, 2. they will make you a counter offer which will usually be at least 12-15% higher than the new company would offer.
    If they let you go, so be it. If they offer you a counter offer, think;
1. Where did they get this money?
2. Why did it take the threat of leaving to get this raise?
3. Is this the next three years raise?
    FACT: Within six months of accepting a counter offer, 92% of employees have been terminated or have left the company.
Saludos,
John Wirth Jr., CSAM, CFSP
Food Service Consultant
SC Austin J-101
2301 S. Capital of Texas Hwy
Austin, Texas 78746
(512) 328-9955 x123

Dear John,
I have been in the foodservice sales arena almost 14 years and with the same company almost 12 out of that as a DSR. About a year and a half ago I got out seeking better and greener pastures by pursuing a career in the financial service field. my first year was not so bad, but in to my second its not going well. I am thinking about jumping back to a DSR so that I can put groceries on the table, how ever I have been fighting this for weeks now, I guess my question is this I would like to seek out a manufacturer but Im not sure how to go about it, plus I do not have a four year degree and it seems like most major companies require one. what are your thoughts.
Thanks,
Stressed in the mid west.

Dear stressed in the west,
    Most manufactures do require a degree since there is such a large talent pool available, this is another method of pre-qualifying candidates. It does cut down on the number of applicants, (never mind the talent, experience, and relationships they are overlooking).
    Hindsight is really something else isn't it. When the economy is going south, you get in the money business. Now the food business, ( which always 6 months to a year behind the world ), is going south, YOU want to get back in it! I would be stressed too !!
    Do not quit what you have until you have something else.
    If I were you, I would go back with a distributor. They have more openings, you know the business, (no ramp up time), and it will give you the opportunity to evaluate the industry from the inside out.

Saludos,
John Wirth Jr., CSAM, CFSP
Food Service Consultant
SC Austin J-101
2301 S. Capital of Texas Hwy
Austin, Texas 78746
(512) 328-9955 x123

Dear John,
John, I have been with usf for a little over one year, and it has been miserable. I was handed territories from fired reps, over 50 accounts shortly into my tenure with the company. I have maintained all of the accounts but better things are not coming my way. They seem to go to the people who don't need them. I have opened several small acounts and busted my ass while large accounts are handed to others by my dsm. I seem to be self reliant while others can't even key in their own orders so my dsm handles it.What gives? Does it get any better?
Miserable

Dear Misesrable,
    If you have stayed with any company for over a year that was a miserable experience, you probably would not know when you having a terrific experience.
    Get a grip, get a life. Quit whining and go find a job where you can make a contribution and the company will appreciate you.
    I defy anyone to show where it is stated "Life is fair and balanced." The only thing that comes close to fair and balanced is the Fox TV Network and, sometimes I have doubts about that.
    You only go around once in this life..........make it fun!!!! If things are not right; change them or they will change you into a negative old sourpuss that acts like you were weaned on a pickle.
    Enough already. Get out there and look.....even a blind hog finds an acorn every now and then.
Saludos,
John Wirth Jr., CSAM, CFSP
Food Service Consultant
SC Austin J-101
2301 S. Capital of Texas Hwy
Austin, Texas 78746
(512) 328-9955 x123

Dear John,
I am currently a 20 something year old customer service rep with a small food broker in the Philadelphia area. This past week my company presented me with an offer for a sales position in Philadelphia working with the “blue cube”. However, they have only offered me a small salary increase based upon my age and inexperience. I know for a fact that the other sales reps that work here make at least ten thousand a year more than I do. Should I except the position for the small salary and just go for the experience or should I request to be fairly compensated for my work??
Always a Pleasure,
A Big Fan

Dear Fan,
    Most of the folks I hear from are griping because everyone thinks they are too old and, I can identify with that since I'm older than dirt.
    It is very seldom that I see a case such as yours.
    Unless Sysco has changed recently, they have always had a program where you were given a salary for several months, the you went of straight commission. I always understood that the salary was what you needed PLUS a little until you became an accomplished representative. You can always negotiate a little as all good salesmen do.
    You ask me what you should do. You did not express what you WANTED to do.
    Sysco is a great training ground, (they pay me to say that), with great benefits.
    What the hell, you're only young once....you're only TOO young less than that.

Saludos,

John Wirth Jr., CSAM, CFSP
Food Service Consultant
SC Austin J-101
2301 S. Capital of Texas Hwy
Austin, Texas 78746
(512) 328-9955 x123

Dear John,
JOHN HOW DOES ONE GO ABOUT GETTING AWAY FROM THE BLUE CUBE TO WORK FOR A SUPPLIER/BROKER WITHOUT UPSETTING THE APPLE CART.
Cubed Out

Dear Out,
    In spite of what Sysco thinks. not EVERYONE uses them
    Also, ( and this applies to all large corporations today ), you are not as important as you think you are in the large picture.
    If you want to make a change, DO IT ! Just be sure you have everything in writing before you resign.
    REALITY CHECK: No one is indispensable.......no one. The company was running before you arrived and it will be running after your departure.

Saludos,

John Wirth Jr., CSAM, CFSP
Food Service Consultant
SC Austin J-101
2301 S. Capital of Texas Hwy
Austin, Texas 78746
(512) 328-9955 x123

John,
I am the CEO of a large foodservice company. I found out that people working under me were less than honest about their dealings with our suppliers. I have started to clean house by firing several of these people. The board of our parent company has been spreading nasty rumors that they are going to let me go. Do I have any recourse to stop this bad press? Also, if I am dismissed, do you think I should tell future employers my side of the story when interviewing with them. Thanks for your help.
MIJ RELLIM

Dear MIJ RELLIM,
    Being the CEO of such a large company must be wonderful. As for dismissing all the dishonest people working UNDER you, hopefully you found out which suppliers were paying what to whom so you could have that sent directly to you.
    As you earned your way to the top, surely you made many friends that would now come to your aid to dispel those nasty rumors the board is spreading about you......just tell them what to say.
    As for your side of the story. Damn right tell them. We all need some entertainment occasionally and, if they believe you, you might be able to COOK THEIR BOOKS FOR $900 MILLION THIS TIME !!!!

Saludos,

John Wirth Jr., CSAM, CFSP
Food Service Consultant
SC Austin J-101
2301 S. Capital of Texas Hwy
Austin, Texas 78746
(512) 328-9955 x123

John,
I am a 23 year old college graduate recently employed at USFS as a warehouse selector. This of course was not the job I went to school for, but it pays fairly well and definitely will aid me in paying back my student loans. My question arises with USFS policy of occurrences. I was told I have 2 occurrences in my probationary period of 90 days, I was told that the company looks down upon the use of these occurrences. On June 9th of this year I am scheduled to take the LSAT (Law School Admittance Test) and am scheduled to work the night before which would only allow about 6 hours of sleep before the test. I am wondering if I was to actually use 1 of my 2 occurrences would this greatly affect my employment in the company. My supervisors have been quite impressed with my work ethic and my ability to pick greater than average amounts of product in an hour and I do not want to put my employment in jeopardy since Law School wont begin till September of 2004. If I was to take off the night before the test I was going to tell my supervisor that I am attending my brother's wedding. Any help you can provide on this problem would be greatly appreciated.
Thank You,
DM

DM,
I have said time after time, that I believe honesty is the best policy. If, as you say, your boss is so impressed with you, I would think he would be extremely impressed that you want to go to law school, (although I fail to see why ANYONE would want to go there). Why would anyone want a license that proclaims that you are a thief and will take everything they have.
I have a friend whose father is a "patent attorney" who he swore was as honest as the day is long. Folks, we are having very short days now.......two weeks ago he was indicted for stealing a patent!!!!!!!
Whatever happens, you will probably blame it on me. You legal types have a real problem assuming responsibility for ANYTHING!!!!!

Saludos,

John Wirth Jr., CSAM, CFSP
Food Service Consultant
SC Austin J-101
2301 S. Capital of Texas Hwy
Austin, Texas 78746
(512) 328-9955 x123

John,
I'm not a lawyer either however years ago in another industry, still sales, I left a job and they refused to pay me my last check. I went to the District Attorney who informed me that it's against the law in my state to "willfully withhold wages". One letter from his office and I was paid via overnight mail.
Nameless in Altoona

Dear Nameless,
See, even though I'm not an attorney, I know you have to bust their chops if you want to get action.
Saludos,

John Wirth Jr., CSAM, CFSP
Food Service Consultant
SC Austin J-101
2301 S. Capital of Texas Hwy
Austin, Texas 78746
(512) 328-9955 x123

John,
    I am a former US rep, left about 6 months ago. I now work for a small broker, that works with US, SYNC & others. Here is my question: I was hired as a salaried employee, and last week my owner told me that he was switching me over to another pay plan, where I get paid a set fee for each customer call, food show, meeting, etc.,
    He took away all my benefits, and reduced my travel allowance.
    Can he legally do this? This is a VA company.
K in RVA

Dear K,
Again, I am not an attorney, (thank God).

I think, however that common sense should prevail. I would start looking for another job. DO NOT QUIT what you have until you find another!

Unless you have a written contract with your current employer, I think you are SOL.

Stay in touch.

Saludos,

John Wirth Jr., CSAM, CFSP
Food Service Consultant
SC Austin J-101
2301 S. Capital of Texas Hwy
Austin, Texas 78746
(512) 328-9955 x123

John,
I have recently resigned from Sysco foods after 4 years of having an excellent service record. I gave 2 weeks notice and a resignation letter. I did not receive my last weeks pay check because they said customers have not paid all their past due invoices in full. I have since learned that all the money that was due to Sysco has been paid but I have not received any compensation. This has happened to many other ex employees of Sysco. Do I have recourse and how would I go about to start a class action lawsuit? I was very loyal to Sysco which happens to be an excellent company but in my location their was no oportunity for advancement. Can you help!
Sincerely,
Show me the money!

Dear Show me the money,
    This seems to be happening with more and more frequency. The latest I heard was this morning; a distributor abolished the reserve fund for bad debts and now charges UP FRONT 5% bad debt charge and holds it until the check has cleared! It's legal, but it sucks!
    In your case, you can retain an attorney or have an attorney write a letter on his letterhead stating you are aware they have been paid and it is illegal to hold your funds.
    You did not say where you are from, but in many states there is a free legal group that will assist you.
    Good luck......let me know the outcome.
    Saludos,
John Wirth Jr., CSAM, CFSP
Food Service Consultant

Dear John,
I just got laid off from USF/SF customer service. They said it was downsizing, which they've done to about 35 people in the last 4 months. They presented me with documents to sign or I don't receive severance pay. Basiclly the papers say if I do sign I will never be able to bring a law suit against them. In the beginning I was told they go by seniority, but they didn't do it like that in my department. If so, they could've picked from 3 other people. I guess my question is should I sign these papers? Or should I seek legal advice and do I even have a case?
Hootie (Shocked in California)

Dear Shocked,
Go ahead and sign the papers. You will have the severance and can start drawing unemployment.
Document everything. When, and if, there are ever grounds to sue, ANY attorney will throw out the signed agreement because it was signed under duress.

John:
I have resigned my position as VP of Operations due to upholding personal ethics and the loss of being able to protect those under my control. After thirty years of transportation and distribution related work in both heavy commercial transport and Foodservice I am at a loss for what to do now. Is foodservice the right direction to remain, or should I bag the thought of having a quality of life and the ability to perform the duties without being overridden by a sales force and president with no thought or caring as to expenses, realistic delivery times and maintaining training programs to advance our associates. Is there a company which upholds these values to which I could inquire about employment, or am I kidding myself?

There may be THE company out there that DOES give a damn. I do not know who it is. That is not a wholesale indictment against everyone, but over the last few years, I have seen a decline in loyalty, (on the part of the employer as well as the employee), not to mention integrity and honesty.
After 30 years, you must have something to offer companies, even startups. Why not consult? Many can not afford a full time employee, but can afford a consultant.......give it a shot and be responsible for your own actions.

John,
    I really need some help. I have interviewed with two companies. Monday, they both extended an offer.
    My dilemma is; I don't know which one to accept. Both are great companies, both offer the opportunity for advancement, both provide a company car and all expenses and get this .....they both offered me the same compensation package, which represents a $22,300 raise. Oh, and they are both headquartered in Chicago.
    What should I do?
A candidate

Candidate,
    Sounds like you hit the jackpot......good for you !
    You can take one of two approaches:
1. Shoot straight with both and ask for a signing bonus.
2. Tell each that if they increased the offer $4353, you would sign up right now.
    These two options are based on the fact that you like, and could work for both bosses and you like the products enough to believe in them and sell them.

Dear John,
Hi!I am a 31years old and I have worked for nothing but food companies.I am currently at a job I just started and I dont think I should stay.What is the best way to get into and figure out which bigger companies to apply at? Past jobs would be the following:Albertsons,restaurants,and 7 years with a Pepperidge Farm distributor. I need a good paying job in Washington but I do not know how or where to find one.
Thank you,
Goldfishchick

Dear Goldfishchick,
    Before I forget, register for the Western Show, August 24-26 in San Francisco. You can do it right now for $18.00.
The web site is:
www.compusystems.com/cgi/reg/wfs02/register.pl

    This is a great way to see what the foodservice world is all about. And, it is a fascinating world. Manufactures, distributors, brokers, distilleries, winery's, and many others will be there. It will give you the opportunity to meet many of the key players in the industry or, at least those that can put you in touch with the key players.

    You didn't say who you are now working for or the circumstances that exist there that make you feel you should leave. "Don't leave one until you have another one" certainly applies here.

    To find out about companies....who and where, you need to do three things; 1. go to the web and pull up foodservice and go through all the listings and, 2. get a good recruiter that specializes in the food industry, and go to all the major job boards like www.brilliantpeople.com and see who needs what.

John:
Need some advice here in Georgia...We have a regional VP in the vending distribution business that has been linked to carousing the ladies and doping with some of the inside people. This guy has a lot of power but has made all of us uncomfortable. He has big pull with Corp. and would fire anyone in his way....Is there any hope out there or are we doomed till he eventually leaves, promotes himself, or gets rid of us. I don't want into his lifestyle.....
Concerned

Dear Concerned,
    Every now and then the wrong person gets the right job......by that I mean a power hungry, no good SOB is promoted over those he will take advantage of.
    As I see it, you have 3 options; 1. play the game his way, 2. quit or 3. set him up. Did any of you ever see 9 to 5?
    You failed to say what the President is like. If he's approachable, maybe a committee should go to him to voice your displeasure. Be sure everything is documented.
Hope this helps.

John,
I am sorry I missed you at the NRA. I wanted you to take me around to several of your clients like you did that beautiful girl several years ago. She told me you have been responsible for placing her at her last two jobs. Were her placements because you personally introduced her, her abilities, or her good looks?
TT in T

Dear TT, ( I can only imagine what that stands for)
As it turned out, I was unable to attend the NRA for personal reasons.
The lady you made reference to was a candidate and, yes, I did introduce her to several of my customers. None of those hired her. You are correct in that I have placed her in her last two positions. I prefer to think that her ability outweighed the other factors you mentioned.

Dear John,
Do you place account executives and managers with food brokers? Can experienced brokers sales people move to different parts of the country and still be valued by brokers. How does one evaluate a compensation package from a broker? thanks
ANON JW2

Yes, I do some placements with brokers on occasion. However, very few brokers will hire recruiters so there is no money in it. In the broker's defense, he is usually looking for a local that's well connected in the community and he can find those through word of mouth.

When a broker calls me for a freebie, I will always respond because I usually know him and he will return the favor down the road when I call him for leads.

Broker reps are valued by one thing........contacts in the community. To move to a new area would wipe that out. Comparitive evaluation in the community would be the way I would evaluate compensation for any job.

Hey John,
Is the Santa Claus of the recruiting world going to be at the NRA? Where are you staying and will you be available for an interview? I would really like to be one of Santa's helpers.
Just Me

Dear Just Me,
You scare the hell out of me! Yes, I will be there. Where I'm staying is none of your business. I have several candidates that will be interviewed at the show, but I will not be available for ANYTHING with you !

Saludos,

Dear John,
You did not answer the second portion of my question. Are you or are you not romantically linked with the webmaster of this website.
Bart Simpson BFD, TMI, Doctotate of Soul

Bart,
You are one sick puppy. I tried to ignore the second part of your question, you sicko. The webmaster and I broke up years ago.

Dear John Wirth,
Rather than send you another annoying question or comment, I thought I would send a serious one - I have worked for 4 different companies in the last 6 years. I could go into stories about why I have made these changes but rather than bore you, I want to know how so many changes affects the way I am perceived by possible future employers and if there is anything I can do about it?
Also - I have been told that I should limit my resume to one page by several Headhunters and told to "load up on the info" by others. Who's right?
Wondering

Wondering,
    Four companies in 6 years. Sounds like one of the high-techies here in Austin.
    You did not explain the circumstances so I will assume you took a couple of shots @ the dot.com get rich quick deals that many of the foodies took a shot at, ( I would have too if I were not supposed to be retired). Then, another job loss could be because of a merger or an acquisition which resulted in a duplication of representation. And finally you could have been fired for sitting on your butt.
    As for the length of your resume. A good recruiter will know what is needed. Keep in mind, a resume's only purpose is to get you an interview. Brief, hard hitting resumes are the most effective. Recently though, I had a company that wanted a very detailed account of EVERYTHING the candidates did.

Dear John,
What is the highest level placement that you have ever made? And is it true that you and the Foodservicerumors.com webmaster are romantically linked?
Bart Simpson BFD, TMI , Doctorate of Soul

Dear Bartly,
The very highest was a chairman of the board for one of the largest food service cleaning and sanitation companies in the world. The board had cast 7 times a 3-3 vote for the new chairman when they finally decided to bring in fresh blood, not as a board member, but the new chairman. It took almost a year, many flights and LOTS of money.
I have placed many CEOS, Presidents, and EVPs.

Features:	Columnists:	Miscellaneous:	*Curiosities*:
News & Comment	Ask Mary Beth	Glass Hearts Beautiful Hand-Crafted Glass Gifts	Earthquakes
Advertising	Economic Intelligence Report	Man of the Year, 2001	Entertainment Links
Birthdays	Employment Advice	Man of the Year 2002	F.A.Q
Broker/Packer	Haamiame	Man of the Year 2003	Hurricanes
Food Links	John Wirth		Miller Tribute
FSR History	Logic Prevails		Mt. St. Helen's Webcam
Head Hunters	N. D. Ted with LIVE CHAT		Paolo Sturgesaurus
InsideFood Chat LIVE CHAT	TedHall Chatroom		Rich & Famous
Lost & Found			Spam
New Products!			9/11 Tribute: A Beautiful, Moving Tribute
Past Postings Page
Resumes

	Supporting Our Advertisers Keeps This Site Alive!

Features:	Columnists:	Miscellaneous:	*Curiosities*:
News & Comment	Ask Mary Beth	Glass Hearts Beautiful Hand-Crafted Glass Gifts	Earthquakes
Advertising	Economic Intelligence Report	Man of the Year, 2001	Entertainment Links
Birthdays	Employment Advice	Man of the Year 2002	F.A.Q
Broker/Packer	Haamiame	Man of the Year 2003	Hurricanes
Food Links	John Wirth		Miller Tribute
FSR History	Logic Prevails		Mt. St. Helen's Webcam
Head Hunters	N. D. Ted with LIVE CHAT		Paolo Sturgesaurus
	TedHall Chatroom		Rich & Famous
Lost & Found			Spam
New Products!			9/11 Tribute: A Beautiful, Moving Tribute
Past Postings Page
Resumes

	Supporting Our Advertisers Keeps This Site Alive!