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Food Industry Consultant
John Wirth is one of the very best head hunters in our industry. From time to time John will offer his unique insight for foodservice professionals seeking employment and employers seeking pre-qualified employees.

United We Stand
June 19, 2006
I just returned from the NRA, (after a couple of weeks vacationing and catching up). To High Plains Drifter’s point; everyone should attend at least one NRA. Does a company’s presence capture a return on investment, depends on who you ask.
I call the NRA the largest job fair in the world. I can’t speak for others but I always have several interviews going on at any given time during the five days. It’s also an opportunity to meet in person with many candidates and hiring authorities that I knew previously only by their voice over the phone.
I have annually urged each of you to attend ANY sizeable show in your area, especially the NRA. Cash in some of those miles you have been hoarding for a flight and a room. Chances are good you will know someone well enough to crash for a couple of days at night only. At these shows you can find out who’s hiring, gather business cards, expand your network. If you are unable to secure an interview at the show, find out who the hiring authority is and get it to a recruiter you trust to follow up for you.
Enough about shows. You know I think they are invaluable for job seekers.
Lately I have received numerous complaints about recruiters and recruiting firms. “The recruiter said for me to send my resume, and then he never called back.” “I have called the recruiter four or five times and he never returns my call.” These are typical of the complaints I have received recently. GET OVER IT!
Why call back a second time when he doesn’t return the first?
Recruiters work for the company. They are paid by the company. They try to get what the company wants so they will be paid by the company they work for. If you don’t meet the specs he is looking for on paper, he WON”T CALL YOU. Agreed, common courtesy dictates we should return your calls. Sometimes I just run out of day. I desperately try to return all calls within 12 hours but I know I fail in many cases.
Getting back to how you look on paper. You must do three things on every resume you submit:
I’m reminded of an ad I placed as follows:
Foodservice Regional Manager, Chicken / Protein experience, must have degree, foodservice background, etc. A fellow from Mississippi responded because he liked chicken. Can’t make this stuff up.
Saludos,
John
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June 4, 2005
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March 15, 2005
Here's a good article on
resumes. I get this question ten times a day!
February 15, 2005
February 22, 2004
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March 29, 2003
special note:
John submitted this for posting quite some time ago...and contrary to his wishes
I did not post it immediately. As it turned out we were able to secure
incredible legal representation and stand up to the "forces of evil"
effectively. Throughout my association with John Wirth he has shown
himself to be a man of integrity, and I am very proud to be able to say that I
know John Wirth.
Steve Hoschler
August 17, 2002
John Wirth Jr., CSAM, CFSP
Food Service Consultant
SC Austin J-101
2301 S. Capital of Texas Hwy
Austin, Texas 78746
(512) 328-9955 x123
(512) 328-8659 fax
April 2, 2002
John Wirth Jr., CSAM, CFSP
Food Service Consultant
SC Austin J-101
2301 S. Capital of Texas Hwy
Austin, Texas 78746
(512) 328-9955 x123
(512) 328-8659 fax
December 20, 2001
The subject of "age discrimination" is one that comes up frequently...I'd like to address this issue by re-posting a message that appeared in Business Week:
Q: I am an "experienced"
professional, and I find that during the interview process an attempt is made to
determine my age. This is done indirectly, such as asking me when I graduated
from college or when I served in the armed forces. Prior to the interview, most
companies have you fill out forms with questions about your first job or where
and when you graduated from high school. How do I respond to these types of
questions without excluding myself from consideration? ---- P.R. Tulsa, Okla.
A: I'll get right to the point. It is generally illegal in a job interview
for employers to ask questions -- even indirect ones such as when you got your
high school diploma -- that can be used to determine your age, says employment
attorney Louis DiLorenzo, who heads the labor department at Bond, Schoeneck &
King in Syracuse, N.Y. But whether it's smart to stand up and cry foul in the
middle of an interview if you really want the job is another issue. (Once you're
hired of course, employers can ask your age for a variety of reasons including
pension eligibility and other benefits.)
First things first. The Age Discrimination in Employment Act (ADEA) bars
employers from using age as a basis for hiring, firing, and other employment
considerations, such as promotions and compensation. The protection generally
applies to workers age 40 and above, but individual states can pass laws that
protect even younger employees.
There are some fuzzy areas, however. An employer can ask you when you graduated
from college if the question is related to the job that you would be doing at
the company. Let's say you have an engineering degree. If you are being
considered for a technical position, the company could have a legitimate reason
for asking the year you graduated to figure out just how knowledgeable you are
about the latest technology, DiLorenzo says. "If you graduated 20 years ago, the
degree might not be that useful if you were trying to get into fiber optics," he
adds.
AVOIDING LAWSUITS. Otherwise, sniffing around to
find an employee's age is pretty much verboten, DiLorenzo says, and most
employers know it. In fact, most companies with an on-the-ball legal department
will go to great pains to avoid learning a candidate's age during the interview
process because they don't want to get slapped with a lawsuit if they don't hire
the person. "Most employers know not to gather any information like that
preemployment because all it does is open them up," DiLorenzo notes.
Sometimes, inquiries about when a candidate graduated from high school or
college may be nothing more than a harmless attempt by the interviewer to find
something to talk about, DiLorenzo acknowledges. But in other cases, employers
could have nefarious intentions. In fact, companies in 2000 paid $45.2 million
to settle age-discrimination cases, up from $38.6 million in 1999, according to
the Equal Employment Opportunity Commission (EEOC), the federal enforcement arm
for cases of employment discrimination.
If you think an employer is crossing the line with a question about age,
DiLorenzo suggests responding with a comment that gently probes the wisdom of
the interviewer's question, such as: "I'm not sure I see how that is relevant to
this job." This way you can highlight the inappropriateness of the question
without turning the interview into a confrontation.
NO "OPEN SEASON." Remember, however, that by not
answering the question, you also run the risk of the employer suspecting that
you have something to hide. If you, in turn, bring up your age by mentioning it
in the interview or by putting revealing dates on your resume, it may minimize
your ability to claim down the line that you were a victim of age discrimination
because the employer did not solicit the information, DiLorenzo says.
Still, he adds, it doesn't make it "open season" for the employer to ask you any
questions related to your age such as your health or family situation. "There is
no protection for the employer for soliciting additional information if a
candidate volunteers information about age," DiLorenzo says.
Of course, if you're persuaded that you have been discriminated against because
of your age, then you may want to seek counsel or file an EEOC complaint,
DiLorenzo says. One thing to remember, though, is that discrimination in hiring
cases is among the hardest to prove. That's because plaintiffs must show that
they would have gotten the job if not for their age.
HONESTY IS THE BEST... It probably doesn't hurt to
remind you that you should always be honest in your answers. Saying you
graduated from college 10 years later than you really did could get you in
trouble, even if you get the job. Companies have been known to can employees
after discovering that they misrepresented themselves during the hiring process.
"It's definitely in a candidate's best interest to be as honest as possible, as
anything less would take away their opportunity to be evaluated alongside other
candidates," says Bobbi Moss, vice-president in the Scottsdale (Ariz.) office of
Management Recruiters International, a large executive search firm.
Moss thinks the best way to deal with an employer's concerns about age is to
anticipate them and counter them in an interview. If you believe the employer
might be wary of your appetite for working long hours, Moss suggests saying
something like: "I've raised my children. I have several interests outside the
office. But my career is very important to me." Or if you believe your
interviewer suspects that you could be an old dog who can't be taught new
tricks, describe the breadth of your experience and your ability to adapt to a
changing work culture.
GET A NEW SUIT. Moss suggests a comment such as: "I
recognize that I have been at my last company for quite some time, and you're
probably thinking that I'm set in my ways. But because of the variety of
projects that I had to handle, it was actually like working at several different
companies."
Don't forget, though, we live in a society that's in many ways superficial: How
you look in your interview does matter. Louise Kursmark, president of Best
Impression Career Services, a résumé and career-guidance company in Cincinnati,
suggests making sure your coif is up to date -- if you have any hair left to
style. And don't bother wearing the same suit or interview outfit you used to
apply for your first job decades ago.
"Make sure your appearance isn't going to disqualify you," says Kursmark. "Are
you wearing a skinny ugly tie that accountants wore 20 years ago?" For a fee,
image consultants can help with makeovers. And many department stores now offer
personal shoppers, free of charge, who can help you put together a new wardrobe.
USE THE LINGO. More important, perhaps, than
looking slick, is projecting a youthful, energetic, with-it attitude. That's
done partly through following the basics of interviewing such as sitting forward
in your seat and making appropriate eye contact. You also want to be comfortable
using the lingo in your field. And you want your interviewer to know that you
are at ease working with lots of different people, some perhaps barely old
enough to order a drink in a bar.
"You don't want to refer to 'those young kids in the home office' or use other
terms that make you seem like an old codger," Kursmark says. "You want to talk
about working in 'teams.'" Be up on technology, and make sure that the person
recruiting you knows it. "You don't want to be one of those people who can't
save a file that was e-mailed to you," Kursmark says.
One last thought that may provide hope. The likelihood is high that you'll find
employers who value your experience. The U.S. as a population is working longer
and getting older. Indeed, according to the Bureau of Labor Statistics the
median age of the labor force is expected to reach 40.7 years in 2008, up from
38.7 years in 1998 (the most recent year for which figures were available).
So with any luck, you'll be the best candidate for the job thanks to your
background -- and your age won't matter, in part because your interviewer may be
even older than you are.
November 21, 2001
Listen to what the interviewer says AND listen to what you say.
John Wirth Jr.,
CSAM, CFSP
Food Service Consultant
SC Austin J-101
2301 S. Capital of Texas Hwy
Austin, Texas 78746
(512) 328-9955 x123
(512) 328-8659 fax
jwirth@scaustin.com
www.scaustin.com
September 16, 2001
John Wirth Jr., CSAM,
CFSP
Food Service Consultant
SC Austin J-101
2301 S. Capital of Texas Hwy
Austin, Texas 78746
(512) 328-9955 x123
(512) 328-8659 fax
jwirth@scaustin.com
www.scaustin.com
July 30, 2001
July 29, 2001
July 12, 2001
John Wirth Jr., CFSP
Food Service Consultant
SC Austin J-101
2301 S. Capital of Texas Hwy
Austin, Texas 78746
(512) 328-9955 x123
(512) 328-8659 fax
June 29, 2001
June 16, 2001
I was just doing some reference checks when the phone was answered by the sweetest little voice you have ever heard.........."Hi wo, who is this?"
I introduced myself and ask her if her daddy was home. She said that he was and promptly hung up. On the next call I ask her if I might speak with her daddy. This time she said no and hung up.
Long story short...........it took six calls before the daddy answered the phone and by then I was pleading with the child when he answered the phone not to hang up. Hearing me say, "Please little girl," he assumed it was an obscene call and HE HUNG UP!
Moral to this story: For references, use office numbers. They don't mind when you are using them as a reference, in fact, it's a complement. And, be sure to use your office number on your resume, (if you have a home office), with an explanation that the recruiter should leave his name and number only.
This could help your recruiter AND YOU !
John Wirth, Jr., CFSP
Food Industry Consultant
SC Austin
512 328-9955 ext. 123
512 328-8659 Fax
jwirth@scaustin.com
May 2, 2001
It is that time of year again..............the NRA will be held in Chicago May 19th through the 22nd.
Get your a fist full of resumes, (1 page preferably), call your old buddy or girlfriend, invite yourself over for a couple of days, book your flight now, (take advantage of the cheapest rates), and head out for Chicago.
Guys, get your power suit, white shirt, and striped tie out, get a haircut 3-4 days before the show, shine your shoes, scrape that old face clean and brush your teeth. You gals do the same, with some obvious exceptions. Ladies should wear a professional suit, low heels, (you will be walking a lot), don't overdo the makeup or the perfume. Put on your game face and go get 'em !
This is one of the
best opportunities to network you will ever have. Take advantage of
it. As you enter the building you will notice there are several types
of badges. They differ by color.........you will want to zero
in on the supplier/manufacture badges. Ask everyone in that category
if they know of any hiring go on. Consult your free catalog to fine
the booth. When you arrive at the booth, you want;
1. find out who he decision maker is and, if he's there,
will he have time to meet with you while you are at the show and,
2. if he's not there, get his name and title, (the
catalog will have the address).
I know many of you have recently been: laid off, downsized, let go, or whatever you want to call it..................bottom line, you're out of a job. Get over it, no one cares except you and your family........so let's go get employed!!!!!!
Saludos,
John Wirth, Jr., CFSP
Food Industry Consultant
SC Austin
512 328-9955 ext. 123
512 328-8659 Fax
jwirth@scaustin.com
February 14, 2001
Well, here we are again. The webmaster constantly chides me about submitting another article for you guys. You would think he is paying me a real wage....not just three grand a month.
START HUNTING FOR A JOB WHILE STILL EMPLOYED
I happened to be employed by a "Happ'n Guy" by the name of Alan Schonberg. Alan had a book published recently, "Head-hunters Confidential." In his book, he said "the worker is far better off employed, not on the street seeking another job." "Employers look at the unemployed with one set of eyes. It's not favorable. They figure that whatever the reason (is for being unemployed), they ought to be employed.
Q: I have been in the food industry for about four years and each assignment has been more challenging. However, several months ago I took a job with a new, very small startup company. I was promised rapid advancement if I brought the same abilities to this job that I displayed at my former job. Now I know it will never happen. Should I wait several months before looking again to show some stability?
A: Start looking yesterday while staying employed. You can do all the filling out applications, etc. early in the morning or at night. There are many ways to take off work for an interview. Point out to the prospective employer that the job did not have the challenges you wanted and expected.
Q: How many past employers should I list on my resume?
A: List only those that have relevance to your current job.
There ya go Webmaster........satisfied now? To both of my readers...............have I got a article for you! Next time I will tell you the true story of a CEO who achieved that position because no one ever told him he could not and I am talking about 280 million dollar company.
On a serious note; thanks for all the calls and e notes.
Saludos,
John Wirth, Jr., CFSP
Food Industry Consultant
SC Austin
512 328-9955 ext. 123
512 328-8659 Fax
jwirth@scaustin.com
January 5, 2001
RESEARCH
The new research expectation: In the old days, you might have been excused for not studying up on the company. But with a tool such as the Internet at most people's fingertips, those days are over. If you don't want to be screened out, don't show up without studying up on your prospective employer's products, services, management team and marketing strategy-----even its latest news/press releases.
The new spin on "stability." Remember when you could impress a prospective employer with ten years solid experience in the same position ? Today, if you're not moving, you're stagnating.
The new honesty, yours and theirs: "Good fit" is the name of the game for both job hunter and employer. How well will you assimilate into the culture? To find out, you both will have to lay your cards on the table. Be prepared for more probing into what you want and what you are.
The new timing: Remember when it took weeks, even months, for companies to make up their minds? Well it's not unheard of today to be offered a job on the spot. So you should think ahead about just what would get you to move----how much money, what benefits, what environment.
The new references: If all you have on your list is former bosses, you'd better get on the phone and rustle up someone who reported to you, as well someone who served with you on a team. DO NOT give your neighbor or a relative. Very little attention is given to these.
John Wirth, Jr., CFSP
Food Industry Consultant
SC Austin
512 328-9955 ext. 123
512 328-8659 Fax
jwirth@scaustin.com
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